Emotional Intelligence (EI) is rapidly becoming a key indicator of leadership effectiveness. This attribute allows one to make sense and navigate the social environment in the workplace and includes elements of perceiving, managing and integrating emotions of self and others. At the conclusion of this session, participants will be able to:
- Understand the elements of the emotionally-intelligent leader.
- Develop a strategy for enhancing personal and relational effectiveness.
- Create a personal development plan.